HVAC service truck for A&L Appliance company

Customer Reviews And Testimonials

Our Customers Give Us High Scores For Service

“The fridge is running well since Steve was last here, and we’re very satisfied with the work and with your process to help us. Steve is an excellent technician, very thorough, and makes sure he understands what is happening and why. Working with you was a pleasure. Thanks again for your help.”

-Chip T. from New Berlin, WI

“As an apartment building owner, A&L has been my go-to for all appliance issues my tenants create. Cost, customer service and quick repair are all great.”

-Gabe W.

“Within the last 6-12 months, Sharon of A&L Appliance warned me of the perils that could arise from running an appliance while you’re not home or while you’re sleeping. Well, tonight one of those almost happened. I started the dishwasher at about 9:45 or so this evening, and had Sharon’s warning pop into my head. I thought ‘Ken will probably be up for a while, it will be fine.’ I almost went to bed and decided to do a few more things around the kitchen before I did. I am soooo glad I waited those 10-15 minutes more! All the sudden there was black smoke coming from just below where the controls are! When I opened the door, there were sparks at the inside corner of the door. Our dishwasher almost started on fire! Ken turned off the electricity to the dishwasher and will check it out tomorrow. I am now a firm believer – NEVER, EVER run an appliance while you’re not home… that dishwasher is only 11 years old! I didn’t think they had that short a lifespan! And I am very thankful for the sage advice of Sharon at A&L Appliance!”

-Dotty P.

“Nicest people. They have helped me out with appliances many times!!! 5 stars.”

-Cindy P.

­­­­­­­­­­­­­­”Steve showed up within the guaranteed window of time.  Very professional and friendly.  I was very concerned about using my oven and Steve reassured me it was okay and showed me how to use the broiler.  He also wiped up the kitchen floor before moving the refrigerator back against the wall. I would definitely use him again for other appliance repairs.”

-Jonathan B.

“We have a Viking range that was not lighting appropriately. He came to clean it up and determine the problem. Thirty minutes later, it was fixed and he educated me on what I could do moving forward to prevent it from happening.

Steve was the nicest guy. He was prompt, which I sincerely appreciated, too. He not only fixed what needed to be fixed, he educated me on what I could try before having to call him again (–to help save me money)! A&L guarantees their work for 90 days and assured me that if the same problem arose, Steve would be back, free of charge. He was easy to schedule and he was able to address our problem very quickly in a timeframe that was convenient for us.”

-Jessica G.

“Steve is very professional and knowledgeable. Arrived ahead of schedule and had parts right on his truck to fix the problem. We have used A&L Appliance since we found them years ago and have never been disappointed. Steve has no problem telling you if something is or isn’t worth fixing and always does a perfect job.”

-Heather S.